Warranty Claims
Warranty claims
Below you will find information about our warranty policy and how to make a warranty claim.

According to the the Swedish law Konsumentköplagen, you always have the right to issue a warranty claim about a product within 3 years of purchase, if you can prove that the product was faulty from the beginning.
In case of conflict, we will follow Swedish law and Allmänna Reklamationsnämndens (ARN) recommendations.
Product warranty claim form
Use this form to send in your product warranty claim
This form applies to purchases made in our own web shop, Hestra Concept Stores and purchases made through US retailers. If you made this purchase through any other retailer, please contact them directly instead.
If you are a US retailer, please contact Dealer Services for assistance.